Last Updated: June 2025
1. Introduction
By accessing or using the The Heaven Outfits website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
2. Company Information
The Heaven Outfits is registered and operated from Abu Dhabi, UAE. All transactions are governed by UAE commercial law unless otherwise required by your local consumer protection laws.
3. Products
- All products are subject to availability
- We reserve the right to discontinue any product at any time
- Product images are for illustrative purposes slight color variations may occur due to screen settings
- Sizes are based on our size guide available on each product page please check before ordering
4. Pricing
- All prices are listed in USD unless otherwise stated
- Prices are subject to change without notice
- Sale prices are valid only for the duration of the promotion
- The Heaven Outfits is not responsible for pricing errors we reserve the right to cancel orders placed at incorrect prices
5. Orders & Payment
- By placing an order, you confirm you are legally eligible to enter into a contract
- We accept major credit/debit cards, PayPal, and other payment methods listed at checkout
- Payment is taken at the time of order
- We reserve the right to refuse or cancel any order at our discretion
6. Shipping & Delivery
- We ship worldwide including USA, UK,
- Canada, UAE, Australia, and more
- Delivery times vary by location estimated timelines are provided at checkout
- The Heaven Outfits is not responsible for delays caused by customs, courier services, or circumstances beyond our control
- Any import duties or customs charges are the responsibility of the customer
7. Returns & Exchanges
- Items may be returned within 30 days of delivery, provided they are unused, unwashed, and in original packaging
- Sale items and customized products are non-refundable unless faulty
- Return shipping costs are the responsibility of the customer unless the item is defective
- Refunds are processed within 7–10 business days of receiving the returned item
- To initiate a return, contact us at: support@theheavenoutfits.com
8. Cancellations
- Orders can be cancelled within 24 hours of placement
- Once an order has been dispatched, it cannot be cancelled the returns process must be followed instead
9. Intellectual Property
All content on the The Heaven Outfits website including logos, images, text, and designs is the exclusive property of The Heaven Outfits. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
The Heaven Outfits shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order placed.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.
12. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.
13. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of the revised terms.
14. Contact Us
For any questions regarding these Terms & Conditions:
📧 support@theheavenoutfits.com 🌐 theheavenoutfits.com 📍 Abu Dhabi, UAE
